What happened to my laptop's Wi-Fi?

Episode 1555 (14:10)

Christine from Huntington Beach, CA

Christine's son has a laptop that has completely lost its Wi-Fi connectivity, but it still works when its hardwired. Leo says that laptops have an Airplane Mode with a function key that will disable the wireless connection. It may be that he accidentally disabled it. They should look in the Wi-Fi settings to see if Airplane Mode is on.