Duke wants to get data off an old external hard drive that's stopped working. Leo says the drive is probably fine, but the enclosure has most likely died. Leo suggests using the NewerTech Universal Drive adapter. He can connect the drive to his computer with the adapter, and then he'll be able to access it like a regular hard drive. Then it's a simple drag and drop. He may have to break open the plastic tabs to get into the enclosure, though.