Why can't my program read the database it needs to run?

Episode 1524 (1:40:05)

Brian from Lakewood, CA

Brian has a repair program on his computer that's been installed on his computer, but he can't get the program to recognize the data he copied on the computer. Rich says that the program may require the CD to be used to access the database files. It's likely coded that way, and it's a copyright protection measure. Rich also says it could just be an older program that doesn't work properly on today's computers. It's out of date. Is there a new version of the program he can download?

One thing he can try is imaging the CD (called an ISO) and put it on the hard drive. Then he can run the install from the image. The computer should think it's looking at a CD. That's really the way to do it.