Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Steve from Arden, NC Comments

Steve is retired and loves to run Linux and his computers. How can he get a backlit keyboard on his next laptop? Leo recommends a Lenovo ThinkPad. They have backlit keys, they are very robust, easily upgradeable and modifiable, and Linux works great on them out of the box. But if he runs Linux virtually then 16GB for RAM may not be enough. So he should get as much RAM as he can. Processor-wise, AMDs are fine.

Watch John from Winthrop, MA Comments

John has a Samsung Galaxy Tab S4 and it has an OLED screen. Leo says that's a great model. Is it better than an iPad? Leo says an iPad has True Tone, which helps calibrate the image to the ambient light. Leo's opinion is that nothing beats OLED. But then again, we haven't heard if the new iPads will have OLED yet. Apple's position is that the iPad screens are great. But then again, iPhone X screens are OLED. If they do use OLED, they will be made by Samsung. So it won't be any better.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Paul from Sun Valley, CA Comments

Paul runs a utility to test his router and it always fails for buffer bloat. Should he get a new router? Leo says his does as well. When RAM got cheap, the router manufacturers boosted the RAM and it actually had the opposite effect by slowing down the buffer. Leo's opinion is that buffer bloat is over rated. He can ignore it. Eventually router makers have come to realize that buffer bloat can be handled in other ways. Leo recommends getting a second opinion with Netalyzer.

Paul also wants to get a new copy of Windows 7. Can he get one? Leo says that he could see if it can run in "compatibility mode." Windows 10 has that feature. He can press the Windows Key, then "run programs made for previous versions of Windows." That will give him the program compatibility troubleshooter. Leo says the only reliable place to get Windows is from Microsoft. NewEgg still sells OEM versions of Windows 7, but it isn't cheap. $99 for Home Premium. But he should avoid eBay. That's asking for trouble.

Watch Stuart from Southern California Comments

Stuart is a long time user of Norton Ghost. He just put a solid state drive into his laptop, and needs to crate a bootable version. Leo says that it's usually better to use the utility that comes with his SSD. It makes a bit for bit copy of his old hard drive. Western Digital and Seagate both make them and he can probably download them from their websites without having to buy another drive.

Watch John from Dana Point, CA Comments

John has a Lenovo X5 and he put a special PIN code password into his computer. Now it won't accept the code because of the special characters he used. It also won't accept his fingerprint ID. Leo says that there should be an option to recover his account with his Microsoft ID. He should go to another computer and sign onto his Microsoft account to make sure it's working and valid. He can reset it with a new login, just in case. Then he should see if the recovery option appears. But if that isn't offered, the only other option may be to restore it from a previous install by formatting the hard drive and reinstalling Windows.

From the chatroom, he should try logging into safe mode, and then enable the admin feature. Then he can change his PIN through the Administrator account. Also, he should Google "How to enable the hidden administrator account." HowToGeek has a good article on it here.

His Windows 10 recovery disc also has a password recovery app. He should use that first.

Watch Ron from Downey, CA Comments

Ron has a sound bar and a surround sound A/V receiver. Both require optical connections, but his A/V receiver doesn't have HDMI for his Blu-ray player. He only has one. What can he do? Is there an optical switcher or splitter? Leo says it should work that way. He may be able to just rewire everything, but buying a new A/V receiver that supports HDMI is the best solution long term. So an optical splitter may be his best choice short term. He shouldn't go too cheap on it, though.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Bob from Leonia, NJ Comments

Bob wants to share photos in the cloud. What's the best option? Leo says that Google Photos is great because most people have Google accounts, and Google Photos will automatically sync and delete photos once they are backed up. He can set up albums, it has facial recognition, he can create an album based on time and location, and it offers unlimited hi-res backup for free. Shutterfly is also a good option. If he's an Amazon Prime subscriber, he'll have free photo backup as well.

Watch Nick from San Diego, CA Comments

Nick is looking at some property and wants to find some historical images of it. Leo says Google used to have a feature like that with Google Earth. It may still be available in the desktop version. It's called the Time slider.

Watch Dan from Fresno, CA Comments

Dan's church is looking to live stream their services, and they are looking for the best cameras to use. Leo suggests going cheap with the cameras. Leo got consumer-grade Canon Vixia cameras for the TWiT studio, and they only cost $400 to $500 now. Dan could just get four or five cameras that can cover every angle, and then he'll just need a video switcher so they can switch between cameras while streaming. He can go look at BlackMagic, which has specialized cameras that are fairly affordable. The only issue with the consumer-grade cameras like Leo has is that the power supplies tend to die. They are fairly reliable though. Leo's advice isn't to think about 4K or even 1080p, because when it's being streamed, if it's too high quality, people won't have a good experience streaming it.

Dan says they were looking at the Vixia G20 and Vixia G40. Leo says they'll have to look into the zoom ratio to see how far they can zoom in.