Why can't I backup with the software I want?

Episode 1509 (31:43)

Paula from Studio City, CA
Microsoft OneDrive

Paula was trying to backup her desktop with Carbonite, and now she's finding that Dell and Microsoft OneDrive are overlaying their own versions of backup, fighting for her attention. How can she disable those? Leo says she can disable Dell Backup in the system tray. That's pretty simple. But it will probably restart when she turns the computer back on. So she'll have to remove it from the startup options. Leo says having both local and off site backup is a wise idea. She'll want three copies of everything at all times. As for OneDrive, it's very good, but she'll have to pay for it. She can probably turn off the overlays, but she won't be able to remove it.

(Disclaimer: Carbonite is a sponsor)