He can also try another browser entirely. Sometimes Chrome will choke down. Jerald should try Microsoft Edge. If that works, then it's his browser. So he should try reinstalling Chrome. Or he can update it in the "About Chrome" settings. Version 67 is the current one. Since Jerald said it worked when he took his laptop to another place, that would mean that his ISP could be doing something that uBlock Origin doesn't. Another thing to try is clearing his cache. There could be a corrupted page that his browser is looking for. Make sure it's the entire cache, not just the last hour.