Austin has a 5 year old HP all-in-one and it's crashing on him. Leo says it may be that simply backing up his data, wiping the drive, and reinstalling Windows could fix the problem by repairing any corrupt files. It will also clean out any background applications that are running in the background, taxing the system. Using the Windows 10 Media Creation Tool can help. Then he can go to the HP site and update all of his drivers. If it's not a hardware flaw, then that should solve the issue. But if the problem lingers, it could be time to replace the hard drive.