Jim is having boot up issues with his computer. He gets an error on his SSD and Leo suspects that the drive is failing and the computer can't see the boot drive. Leo suspects that his SSD isn't meant to be a boot drive since it's an Intel hybrid drive. He shouldn't mess with it. It's not really two drives, it's one drive that appears as two.
Leo says if there's data on the drive, it's going to be tricky to recover it. The Dell recovery disks could help but chances are, he'll need a tech to get the data off it. It would be best to replace it with a dedicated SSD.