Should I have to pay to have my router updated?

Episode 1456 (2:06:01)

Mark from Northridge, CA
Netgear Nighthawk AC1900 router

Mark got the Nighthawk router and now he's hearing he has to buy a service agreement to have it updated for security after owning it for 90 days. Leo says that's outrageous. Security updates should be included in a $200 router. Paying $129 a year is ridiculous. But we expect really cheap gear now and with a single tech call, they can lose their profit margin. It's just the nature of the technology business. Security is a basic need, though, and that should be factored in. But the answer may be that he'd have to pay for it, either in the price of the router or in an annual subscription service.