Dale has invested in BitCoin, but he forgot his password. He requested it from CoinBase, but now Google Authenticator won't work. Coinbase's support is overwhelmed so he can't get in. So what can he do? Leo says that Bitcoin is rampant with fraud and that's why the Google Authenticator is used. But it may be that his account has been hacked. He may just have to be patient in contacting Coinbase to get them to reset it. But he shouldn't have an authenticator to reset a password.