Why can't I open Word from the desktop icon?

Episode 1420 (26:33)

Andy from Georgia

Andy is having issues with opening Word from the desktop icon in Windows. Leo says to type Windows Key plus "WORD" and see if it launches. If it does, that means his desktop icon is corrupted. Leo advises to just delete the icon and create a new shortcut. Additionally, one can pin it to the task bar and start menu.