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Episode 1393 June 4, 2017

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Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Sarah from Rancho Cuca Monga, CA Comments

Sarah wants to get a new Mac laptop. Leo says that Apple is likely to announce a new MacBook tomorrow, with Intel's new Kaby Lake processors. They'll be faster, and they'll have higher resolution screens, but that's about it. That means the time is right to make "the Switch." She'll want to look at the Mac keyboard, though. She should go to the Apple Store and try it out, because it's different. It also only has one connector, and she'll have to buy adapters to add external devices.

Leo says that the MacBook is lighter and thinner than even the MacBook Air, which Leo believes Apple will be discontinuing. The MacBook is going to be a very good option, though.

Watch Micah from Maine Comments

Micah uses Audacity and he gets an intermittent hum on his microphone. Leo says that the mic Micah uses is USB and so a hum can't really find its way into the chain because the power is coming from the laptop, not an analog phantom power source. It could mean that the Digital to Audio converter is going bad, but if there's no analog loop, then there can't be a hum. So it must be software.

Leo recommends Adobe Audition, but he'd have to pay for it. He should at least go in and look into Audacity's settings to see if there's anything amiss. He should check out the mixer. The chatroom says it could be the mic, but Micah says it only happens in Audacity, so it can't be the mic.

Image By Festor (Originally from es.wikipedia) [GFDL, CC-BY-SA-3.0, FAL, GFDL, CC-BY-SA-3.0 or FAL], via Wikimedia Commons

Watch George from Houston, TX Comments

George wants to know why he's getting weird text files being saved onto his desktop. Leo says it sounds like an app was written with debugging turned on, and when he uses that program, it saves the error messages to a text file. It's a harmless mistake left over by the developer. The trick is to figure out which app it is. George should check out Microsoft's Process Explorer. It should be able to help him track down what app it is. It's at

Watch Ed from Upland, CA Comments

Ed gave a friend his old iPhone and it's stopped working. He suspects it may be the battery. Can he get a replacement? Leo says yes! Apple can replace the battery, and it's about $99. Third party shops could also do it. It requires a good toolset and it will void any warranty the phone has left, though.

Image By Kzar (Own work) [CC BY-SA 4.0], via Wikimedia Commons

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Danny from Minnesota Comments

Danny wants to know how he can capture streaming audio on his computer. Leo says Replay Radio by Applian is a good option. It'll take all those streams and save them like a DVR.

Watch Kim from Laguna Beach, CA Comments

Kim is a gamer and is tired of buying new computers to keep up. Would a console allow her to play the massive multi player online games? Leo says that some MMORPGs are on Xbox and PS4 consoles. It depends on if the games she plays are available, and chances are, they will be. But even then, it comes down to what console she likes best. PlayStation is more popular, and that means it's more likely to have the titles she likes to play. They also have an active community. On the other hand, an Xbox would allow her to stream the games and play them from her Windows 10 PC.

Watch Sean from Pennsylvania Comments

Sean has a nine year old desktop loaded with software. Will he be able to get updates to Windows XP to end of life? Leo says there's a good chance of that. He just won't get anything through SP2.

He also wants to know if he'll have to defrag his SSD. Leo says no, he won't need to, but he can do it to force TRIM to speed up the SSD.

Watch Nabeel from Gardendale, AL Comments

Nabeel has a first generation MacBook Air and he can't turn it on, even when plugged in. Leo says that it's likely that the battery has died and that it blocks the current going to the computer. He can remove the battery and use it as a desktop, but to replace the battery is only about $99. So why not just get more use out of it by replacing it? Apple can do it.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Andy from Los Angeles, CA Comments

Andy is trying to do Facebook Live with multiple cameras, but he gets a delay every time he switches through the HDMI switcher. Leo says that an HDMI switcher is not the same as a switcher in a control room, and it can cause latency. Leo says that Blackmagic makes a video hardware switcher that is very low priced to get into this game. It's called the ATEM Switcher.

Leo says that the MEVO camera can also do it and you can switch with your mobile device. There are also streaming options like BoxCast, which can take 4 cameras and control it with your iPhone or iPad.

Watch Mary from Los Angeles, CA Comments

Mary wants to make youtube videos and create a cookbook. Leo says there's a great cookbook menu system called Paprika, which not only allows you to create a cookbook, but you can surf recipes and save them to it. It's brilliant.

Watch Andy from Florida Comments

Andy has an iPhone SE and he noticed that he can text phones from his PC using the email address provided by the carrier. Another option is to use a texting app that has a desktop app as well. Options include WhatsApp and Telegram, but he'd only be able to use it with people who use those apps. Facebook Messenger is an idea though. It works in the browser as well as mobile device.

Andy also saw that his calendar on Windows is now blank after connecting to the iPhone. Leo says Apple likely synced a blank iPhone calendar onto his Windows PC, but that doesn't mean his data is gone. It just may be under a different calendar.

Image by Calerusnak at English Wikipedia [GFDL or CC BY-SA 3.0], via Wikimedia Commons

Watch John from Anaheim, CA Comments

John is looking for a new camera to shoot real estate. He's thinking of the Nikon D3400. Leo says that's a good option, and it not only shoots great shots, but it can also shoot 1080p HD video. The real benefit of a DSLR is the glass and Nikon makes some of the best lenses.

Watch Percy from Crystal River, FL Comments

Percy wants to know if there's a way to scan negatives with an Epson printer. Leo says not the Fast Photo printer. It has a sheet feeder that you can stack photos into and scan, but negatives require different hardware. You can bounce light off a print and reflect it, but in order to scan negatives, you have to shine the light through the negative into the camera.

The Epson Perfection scanner may be able to do it, as it has lights on both sides. They aren't cheap, though. ScooterX says the Epson Perfection V600 is designed to do slides and negatives.

(Disclaimer: Epson is a sponsor)

Watch Lynn from Thousand Oaks, CA Comments

Image: SecureList / AO Kaspersky Lab

Mary has an old XP computer and she's worried about getting the WannaCry virus. Can she get a patch to protect herself? Leo says that Microsoft has ended life for Windows XP, but did make a patch for it and she can go into Updates and get it. But according to Leo, 98% of infected computers with WannaCry are Windows 7 computers. So XP isn't even on the radar. It doesn't hurt to be safe, though.

Mary can read more about it at, and get the patch here.