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Episode 1386 May 6, 2017

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Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Dennis from Marina Del Rey, CA Comments

Dennis is a professional photographer and he wants a way to have a model release form that can be signed out in the field. Leo says there's apps in the App Store for that, and it will enable him to have them sign the release from his phone or tablet.

Here are some he can try:

He can check out these options at as well.

Check out Dennis' website at

Watch Mike from Murrieta, CA Comments

Mike is frustrated because one of the government real estate websites he visits requires Microsoft Silverlight, and they don't support it anymore. Leo says that everyone has moved away from Flash-like players that require a plug-in in favor of HTML 5. But it's not unusual that government hasn't caught up to the new thinking. Leo thinks government should never require proprietary plugins.

Fortunately, Mike can still download Silverlight from Microsoft at It not work with Windows 10, however. No modern browsers support it anymore, either. Mike would have to go to and download a previous version of Explorer, but that also has its own security issues.

Mike could also run it as a virtual image. He should check out this page from Older versions of FireFox will also work, and he can download a portable version of it to sandbox it.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Annie from Las Vegas, NV Comments

Annie had a video file folder on her computer that disappeared. The folder, files — everything. Leo suspects that a disk error occurred and when it was cleaned up, it was removed. More likely, the folder entry in the file allocation table was removed. Chances are, the data is still on her hard drive, they just can't be seen by the OS. It's like losing a card in a library card catalog.

Leo recommends Piroform Recuva. It can recover the data by scanning the hard drive for her data and then rebuild the file allocation table to include it. It also means that she may have some bad sectors on her hard drive and it may be time to replace it before it crashes completely.

Watch Scott from Los Angeles, CA Comments

Scott has been using Dropbox as a backup, but he's realized that Dropbox doesn't remove the files from his computer. Leo says that's because Dropbox syncs to the computer. He could delete the files, but sync will then delete them from Dropbox as well. Scott would have to backup to Dropbox and then remember to turn off the Sync feature. Then before he turns sync back on, he'd have to copy those files to another backup source, otherwise it'll sync deletions.

Sync means making two computers the same. Having a solid backup like Carbonite is a better option. Even better, and cheaper — he could buy an external hard drive and drag the files onto it. That way they are backed up.

(Disclaimer: Carbonite is a sponsor)

Watch Mass from Rochester, NY Comments

Mass can't get Wi-Fi on his PC. It's about three years old and he hasn't used it in awhile. Leo says it may be that the computer needs to reacquire the network and password. If he can, he should choose to "forget the network" and then reboot. It will then see the network again and he can input his password.

Mass should click on the Windows Key, type "Wi-Fi" and select "Change Wi-Fi Settings." He can go into "Manage Known Networks," select his SSID and there's a "Forget" button. Web0795 in the chatroom says to go to his list of Wi-Fi networks by single clicking at the bottom right of the taskbar and right click the network. He should click "Manage SSID" and select "Forget."

Image by Adziruki (Own work) [CC BY-SA 4.0], via Wikimedia Commons

Watch Nick from San Fernando, CA Comments

Nick has a very old netbook running Windows Vista. He also has an old Windows XP machine. Will they still be working if he restarts them? Leo says that they should. He may have an issue with authenticating Windows and the software he's using. XP and Vista also pose a security issue as Microsoft has declared them both "end of life" for security fixes. So Leo recommends not connecting it to the internet after authentication. Here are some things he can do to protect himself anyway:

1. Stop using XP as an administrator. Use it as a limited user instead. Add an account as an administrator and then demote your existing account to limited user. This will stop over 90% of all the exploits out there.
2. Stop using Internet Explorer. Go with Google Chrome. It's free and far more secure.
3. Don't click on links in email.
4. Only get your software from original vendors.
5. Keep your anti virus software up to date.
6. Stop using Java
7. Use a password vault like LastPass
8. Turn on second factor authentication

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Mark from Costa Mesa, CA Comments

Mark wants to do a podcast and his partners say Podomatic is great because it's free. But he's thinking of going with WordPress and their podpress plugin. Leo says that either would work. The difference is that doing it on his site will mean he absorbs the bandwidth costs. Podomatic uses ads inserted into the site to cover bandwidth costs and profit. But they handle the burden of scaling it up if his podcast gets very popular.

Mark will also want to create an RSS feed so that his audience can use pod catcher software to find it every week. He should worry first about building his audience. Until he has thousands of listeners, he won't have an advertiser interest. Once he does, then the agencies buying podcasts will find him.

Watch Caleb from Eastvale, CA Comments

Caleb has been looking for a mini form factor computer like a NUC to do 3D modeling. Leo says that 3D Modeling requires serious horsepower from independent or discreet graphics cards. So a NUC or Mini ITX computer may not be up to the task. Especially if he wants to be battery powered and mobile. That would require a lot of power to run.

Caleb should check out the River Mobile Power Station on IndieGogo. His biggest challenge will be a monitor, but Caleb says he has a smaller Cintiq he can use. Leo suggests getting a hard shell case that photographers use that's big enough to have a foam insert for the monitor and PC.

Watch Robert from University City, CA Comments

Robert wants to buy a personal computer that is well built and runs Linux with a 17" screen. Leo says that most laptops top out at 15", but there are a few 17" models still available. Lenovo is one of the few manufacturers that ship laptops with Linux. Lenovo's P51 has a 15.6" screen. Lenovo's X1 Yoga has a great 15" model with an excellent keyboard. Some have OLED screens as well.

Leo also likes the System 76 Oryx laptop, which also runs Linux. They also will be coming out with their first internally designed laptop this summer.

Watch Darryl from Queens, NY Comments

Doug wants to know if there's a way to make recovery disks for his laptop. Leo says that most computers now come with a program that does just that and he can even put them on a USB key. But disk imaging is a great way to do this, and here's a few tools to do it:

Microsoft also makes their own imaging program inside of windows. Doug can press Windows Key and type "Backup," and he'll find a program that will do this.