Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Scott from On the Road Comments

Scott is a long haul trucker and he wants a printer for his cab. He has heard that the constant jarring and jiggling while driving on the road will turn the ink into gel. Is that true? Leo isn't sure, but an inexpensive laser printer would work better because it uses a powdered toner that is placed on with static electricity and heat. So the vibration wouldn't likely affect printing.

Watch Gary from Laguna Nigel, CA Comments

Gary says that cable is getting way too expensive. Leo agrees, and he thinks that we're entering the world of ala carte viewing, where you can watch what you want and not pay for what you don't. It's possible to do that streaming over the internet.

SlingTV and Playstation Vue are the top two offerings, but YouTube just launched its own service in five cities. For $35 a month, you get all the major broadcasters plus a select number of cable channels, along with sports and news. That's really going to shake things up. If Gary is looking to cut the cord and replace his cable company, but still get live TV, these are the best options.

Gary's ISP isn't stupid though, and they'll likely raise the cost of his internet. Add a few premium services like Netflix or Amazon and he won't really be saving any money.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch David from Chatsworth, CA Comments

David has an old PC and he needs to get Windows XP for it. Can he still buy it? Leo says not in regular stores. He could find it on eBay, but he would need to make sure it's an official copy of XP. He'll have to be sure it has a hologram on it, serial number, etc.

Leo recommends getting a copy of Linux instead. Lubuntu or Xubuntu would be better, free, and more secure.

Watch David from Palm Beach, FL Comments

David has multiple TVs and computers and would like to link them all together with a switch. Should it be managed or unmanaged? Leo says that networking is a high end technical topic. A router manages the traffic and routes it through to the proper device. Routers use QOS or "quality of service" to do it. A switch is still needed, though, and it reduces traffic. A managed switch would allow him to run protocols and control the network properly. Most people don't need a managed switch.

Leo recommends the Ubiquity EdgeRouter X. It's a five port router and switch, and the software allows for managed switch functions. It's only $50.

David should also check out

Watch Steve from San Diego, CA Comments

Steve is looking to buy a refurbished Yamaha receiver. Leo says that refurbished devices are best bought from the original manufacturer. That way he can still get a warranty to go with it. All too often, they are brand new devices that were returned, and as such, can't be resold as new. So they're sold as refurbished instead. If he's looking for a great deal, refurbished is the way to go. He should just make sure to get it from the original manufacturer.

Watch Angelo from Rancho Cucamonga, CA Comments

Angelo bought a Toshiba Laptop with Office 365 and One Drive backup in 2013. When he started to back it up to the cloud, he bought a second computer and now he's lost a lot of data because files were removed when syncing to the secondary computer. So it's deleting files off his original computer. Microsoft doesn't know what to do about it. Leo says that's a good reason to have more than one backup. One Drive is not a backup. It's a file sync system that matches two folders, or two hard drives to make them equal. That means syncing deletes as well as copying files.

Leo recommends using Carbonite for his backup. Leo also uses Synology network attached storage (NAS). It has versioning and will sync everything without deleting his backups. It's a central repository of data that is the same everywhere.

(Disclaimer: Carbonite is a sponsor)

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Matt from Seattle, WA Comments

Matt has backed up all his family home movie DVDs on his network, but they're not playable because they were backed up as disc images or VOB files. What can he do? Leo says what Matt needs to do is create an ISO for them. There's software that does it. Leo recommends getting media server software like KODI. Then he can use the AppleTV that can see it and play it.

The chatroom recommends using Infuse with the Apple TV, but a third or fourth gen Apple TV can use Kodi natively. Matt should check out this article from on how to do it.

VLC is also a good option for server software. Plex may also be able to it.

Watch Kenny from Springfield, MO Comments

Kenny wants to know music streaming service is the best. Here are all of the options:

All of the services have roughly the same 40 million songs. They're all roughly $10 a month as well. If you have an Amazon Echo, they'll give you access to Amazon Music Unlimited at a discount for that one Echo. Differences come in the user interfaces, features like playlist sharing, and music curation. Pandora's claim to fame is the music genome program, and Tidal and Apple have a lot of exclusives. Some, like Tidal and Deezer, offer uncompressed CD quality music.

Kenny has an iPhone, Apple TV, and a Roku. Leo says the only thing Apple Music won't work on is the Roku. Spotify will work on all of those, though. Spotify is the biggest, but Leo worries because unlike Apple, Microsoft, Amazon, and Google, Spotify and other independent services have to make money on the streaming business alone. Kenny can try all of these for free, but he recommends starting with Spotify, then try Apple Music, Google Play, and Amazon.

Both Apple and Google have a feature that would allow him to upload his own music collection to them. That way, if Kenny already owns music that the streaming service doesn't provide, he can still access it in the cloud.

Watch Albert from Las Vegas, NV Comments

Albert bought a Linksys Velop Mesh Wi-Fi router, but it doesn't work with his Chromecast when trying to cast something from his Chrome browser on the desktop. His mobile devices do work, however. His Chromecast can get it on the network, but he can't see it from his desktop browser. Leo doesn't think there's a particular problem with the Velop and the Chromecast. If the computer and the Chromecast are on the same network, he should be able to cast to it.

The Chatroom says that it may be an issue with the band that his router is on. If the Velop is on a band that the Chromecast doesn't support, then it wouldn't see it. Albert should try turning on UPNP and make sure isolation is turned off. He should check out this tech note at