Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Rick from Hisperia, CA Comments

Rick is wondering which virtual reality headset to buy, or if it would be best to wait until the next generation. Leo says that VR is very convincing and creates an amazing immersive illusion that you're somewhere else. The Oculus Rift has a demo where you're standing on the edge of a skyscraper that's very realistic. There are some shortcomings, however. You can't pick up things and touch things unless you use a game or hand controller. The negative on the Sony Playstation VR is that the move controllers weren't designed with VR, so they can lag a bit. Also, the playstation VR was designed to be used while seated. Oculus is limited movement because of the cords. Only the HTC Vive has the wireless option and that's probably the best of the bunch.

Then there's the choice of games that are available. Sadly, the Oculus has better games, but the Vive is the better technology. It's also expensive. Rick would need an Oculus approved PC to run it, too. The Playstation VR will have 50 games by the end of the year, though. Leo says he should expect to feel queasy when playing as most people do.

We're also in the early days of it, and it's being driven by mobile devices.

(See the original question from episode 1334 of The Tech Guy.)

Watch Brennon from Dallas, TX Comments

Brennon wants to learn how to program. Leo says learning how to write computer code will give him a deeper understanding on how computers work. This will take him from being merely a consumer, to being a maker. Minecraft can be a fun way to learn programming. He can even do it with a Raspberry Pi for $35. It comes with the software used to write programs and he can do it inside of Minecraft.

A great book is Learn to Program with Minecraft by Craig Richardson.

Leo encourages Brennon to learn Linux. Raspbian is a good place to start, and Python is a good first language to learn. Ultimately, he shouldn't just learn how to tell a computer what to do, he'll want to learn how to express problems and solve them.

(See the original question on episode 1282 of The Tech Guy.)

Watch Mark from Sydney, Australia Comments

Mark was using the same password for every site he went to. Leo said that he used to do the same thing. The importance of password security has snuck up on us, and we should all really be using a password vault like LastPass or 1Password. The main important difference between LastPass and 1Password is that LastPass keeps your vault on their servers, whereas 1Password gives you control over where the vault is stored. Each are very securely encrypted. But because LastPass keeps the vault on their servers, if Mark's password to LastPass is compromised, then all of his passwords can be stolen. Depending on how he manages his vault with 1Password, it could be more or less vulnerable than LastPass's solution.

No matter what Mark chooses, any password vault is a significant improvement in security than not using one.

(See the original question on episode 1267 of The Tech Guy.)

Watch Dale from Upland, CA Comments

Dale's Windows 7 laptop got automatically updated by Microsoft. Leo says that Microsoft has made Windows 10 is an automatic download, and since he had automatic updates turned on, it installed the update. Leo says that's nefarious. Leo says that the good news is he can hit the Windows Key and type "recovery." He'll have 30 days to roll it back to Windows 7 through the Windows recovery utility. Then Dale should install GWX Control Panel, which will prevent it from happening again.

(See the original question on episode 1270 of The Tech Guy.)

Watch Tim from Oregon City, CA Comments

Tim doesn't want to use iCloud for backing up his images because he uses Android, while his wife uses the iPhone. Leo says that he can buy 200GB for about $3 a month. Not a bad price. But there are plenty of other choices out there. Google Photos is an amazing solution for both Android and iPhone.

But how much space does he need for iCloud with Apple? Leo says that Apple doesn't make it easy. He should back up his photos to Google before he does anything else. It also wouldn't hurt to back up to Flickr, where he'd get 1TB for free, and if he's an Amazon Prime member, he can back up all of his photos for free. Then, if he wants, he can just turn off iCloud and delete all his photos. He also has Western Digital's MyCloud storage, and he can get the photos copied to that, but they still take up space on his phone. This is where Apple's iCloud may be better, because it automatically keeps a lower resolution photo on the phone and puts the high resolution version in the cloud. It is designed to work together better. To delete all photos on the iPhone, he should check out this article from

The chatroom says - In the Photos App, he should select the album, then drag his finger across all the photos and delete. But if he pays for iCloud, he can mass delete quite easily and Leo says that's not by accident.

(See the original question on episode 1273 of The Tech Guy.)

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Shirley from North Hollywood, CA Comments

Shirley is retired and is looking for a computer. Leo says that a Chromebook is probably the best option for Shirley, and she'll need an internet connection. Shirley could also get a Chromebook with LTE.

Another option is a tablet like an iPad or Samsung Galaxy Tab. She shouldn't get a cheap one, though. Leo advises getting one with LTE so that she doesn't have to rely on Wi-Fi. T-Mobile is a good option. Leo also advises a deal of $25 with unlimited data from them when she buys the tablet up front. That's a good deal.

(See the original question on episode 1345 of The Tech Guy.)

Watch Joe from Corona, CA Comments

Joe wants to know if Microsoft's antivirus can really do the job. Leo says it can, but he really doesn't need it if he's careful. He'll want to be sure he's updated everything -- OS, browser, Flash, etc. Microsoft Defender is a good thing to run, but nothing can completely protect him from his own online behavior.

(See the original question on episode 1309 of The Tech Guy.)

Watch Adam from West Covina, CA Comments

Adam is looking to get the new MacBook Pro but he's concerned that it isn't high performance enough. Leo says that it does come limited with memory at only 16GB, and he won't be able to upgrade it. So what you buy is what you get. Whether it's right for Adam is subjective. Adam runs Logic and he's worried it won't be enough for him. Leo says Logic does take a lot of RAM, but Leo's used it for Logic and it works for him. That doesn't mean it will work for Adam, though, as his mileage may vary. Leo says that if Adam's iMac, at 32GB of RAM is bogging down, that should tell the tale. The Skylake processor will make up for at least some of it, though.

The Chatroom says a Thunderbolt 3 Audio Interface will also help. Leo says he'll need to try it and see. But if the iMac can't shoulder the load, the new MacBook Pro definitely won't.

(See the original question on episode 1341 of The Tech Guy.)

Watch Bernie from San Dimas, CA Comments

Bernie has an old PC that he put Windows XP on. How can he still get the service pack updates? Leo says he can get them directly from Microsoft. He can get right up to April 2015. After that, Microsoft stopped Windows XP development. He won't be able to get anymore patches after that date.

There is one workaround, though. Windows XP is used in embedded systems like ATMs, and Microsoft still supports patches for embedded systems. He can change a registry key in his system to get updates until 2019. ZDNet has an article on how to do this. There's also a link to an "unofficial" service pack 4 update at He should make sure he backs up his registry before making any changes, so if he messes up, he can fix it.

Steps to protect yourself since Microsoft has stopped supporting XP:

  • Stop using XP as an administrator. Use it as a limited user instead. Add an account as an administrator and then demote your existing account to limited user. This will stop over 90% of all the exploits out there.
  • Stop using Internet Explorer. Go with Google Chrome. It's free and far more secure.
  • Don't click on links in email.
  • Only get your software from original vendors.
  • Keep your anti virus software up to date.
  • Stop using Java.
  • Use a password vault like LastPass.
  • Turn on second factor authentication wherever possible.

(See the original question on episode 1318 of The Tech Guy.)

Watch Jane from Manhattan Beach, CA Comments

Jane has been told to clean up and defrag her desktop every week. Is that correct? Leo says no. It's not necessary to defrag anymore as modern operating systems take care of this on their own. Additionally, for solid state drives, defragmenting is meaningless. Jane also doesn't need to use "CCleaner" to clean up her registry either. In fact, she could make things worse by trying to clean her registry. Sure, she can delete temporary files and clear caches, but all that stuff can be done directly in Windows. The best thing to do is make sure that Windows Update is set to automatically update so she doesn't have to deal with it.

(See the original question on episode 1259 of The Tech Guy.)

Watch Drew from St. Louis, MO Comments

Drew would like to know where he can download older versions of Windows. He has an old laptop that he upgraded to Windows 10. He's installed VirtualBox onto it so he can run an older version of Windows as well, but he can't find his old Windows CDs anywhere. Leo says that Microsoft offers older versions to developers if he gets a subscription, but it's not cheap.

He may find it at, but they're not legal. eBay is a good option, and it's safer too. Amazon may be able to sell them as well. The problem is that there's no activation anymore for versions of Windows older than ME.

Drew also needed to find DOS, and for that he could use FreeDOS. It's open source. One thing he could also do is make an image of his old OS after installing it and then just reinstall that image.

The chatroom also found a technote that Microsoft has made the source code for old DOS versions available. Other places include and this page at

(See the original question on episode 1342 of The Tech Guy.)

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Terry from Burbank, CA Comments

Terry is an artist with Disney Imagineering, and she wants to know what's a good computer to for sketching and artwork. Leo says that Microsoft's Surface Studio was just announced and it's designed with artists like Terry in mind. It has a 28" tilting display, pen stylus, and a new Dial that will enable her to change colors and other options with a turn of the wheel.

Another option is the Windows Surface Pro 4 for a more mobile application. The Surface Studio was made for Terry, though. It starts at $3,000.

(See the original question on episode 1340 of The Tech Guy.)