Why can't I get on the internet with Windows 10?

Episode 1318 (44:43)

Stephanie from Long Beach, CA

Stephanie updated to Windows 10 and then couldn't get on the internet. She downgraded back to Windows 8, but still can't get on the internet. Leo says something is messed up, and this is why most people should just use a Chromebook. If there's someone Stephanie trusts to fix it, then Leo would recommend talking to them. The best thing for Stephanie would be a Chromebook, though.