Al's Norton Anti Virus is up for renewal. Is there an alternative? Leo says absolutely. Norton is actually making systems less secure, according to many security analysts. Windows' own antivirus, Windows Defender works just fine. Leo doesn't even recommend antivirus software anymore because all too often they cause more trouble than they're worth. The best defense is ultimately the user's behavior. Windows Defender is perfectly adequate, and it comes for free with Windows.
If Al is using an older version of Windows like Windows 7, then he should download Microsoft Security Essentials.
To remove Norton, Al should get the Norton Removal Tool, not the uninstall utility. It will remove Norton completely.