Rick has been getting text messages and his friends are getting text messages from him with a link to a YouTube video on phone hacking. The Apple Geniuses say that's impossible. How can that happen? Has his cellphone been hacked?
Leo says he hasn't heard of any way to do that, but why take a chance? There is a known Apple exploit which can be triggered by sending an image from Apple messages. So that's what could have happened here. So it's a good idea to backup his data and erase his phone. If it happens again, it's not that his phone is hacked, but that his phone number has been cloned or spoofed. That does happen as well.