Why am I getting an error message when plugging in my external drive?

Episode 1305 (17:05)

David from Wichita Falls, TX
Western Digital My Passport X

David has a Dell XPS 11 and he keeps getting an error message when he plugs in his external drive. Leo says that there's a little piece of software from the external drive that is essentially an ad for Western Digital. He doesn't need it. Leo advises rebooting, then plugging the drive back in. Windows will then reinstall the driver and it should work.