Judy uses email, but she's having trouble forwarding email to someone else. Leo says to forward the mail exactly as it came, including attachments. If she tries to change it, she could end up messing it up. Using a computer at the library may be an issue as well. The browser may be older. It may also be a setting in the library's security settings to discourage that. Judy should try sending messages to herself and see if she can duplicate the issue.