Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Isaiah from San Bernadino, CA Comments

Isaiah has a video podcast and he's looking for a better camera with which to shoot not only in his studio, but also on location. Leo says that camcorders are on their way out, but they're still around. He'll want one that has live video out (via HDMI is best) that he can then connect to his PC (the HDMI port has to be on his PC as well). It really comes down to how much he'll want to spend, and if he already has a still camera, then chances are he already has a camera to do the job.

Leo says that for Google Hangouts, one challenge is that a DSLR camera can't record longer than about 29 minutes. So a camcorder is likely the best solution. Leo uses the Canon Vixia HF series.

The best site for reviews is

Isaiah's show is called "This Podcast is About Stuff."

Watch Don from Rancho Cucamonga, CA Comments

Don is a Verizon customer and they just got bought by Frontier communications and now his FIOS internet speed has been cut in half, which is worse than dial up. What can he do? Leo says that Time Warner cable is probably his best bet for broadband. They just got bought by Charter Communications, though. Cable is usually better than DSL, but it also depends on how it is in his area. As for phone service, he can just keep it or simply cancel it. He should make sure he gets a DOCSIS III modem if he goes with cable, though.

Watch Dave from Columbus, OH Comments

Dave is looking forward to Google I/O this week for the VR applications. Leo says that Google dropped the ball with Google Glass augmented reality devices, but they are planning a new version, so maybe they'll get their mojo back. Leo also says that Google I/O could announce some new Chromebooks or some new apps for the Chromebooks.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Bernie from Colorado Comments

Bernie is having a problem losing access to his hard drive, a similar issue to another caller on last week's Tech Guy show. He doesn't know how to get it back.

Leo says it's a very specific issue to the M.2 SSD as a boot disk with an ASUS motherboard, but then decide to have the SATA chain have data disks in a RAID configuration, the RAID doesn't play nice with the M.2. So there's a specific order for setting all of this up. Bernie can find the 10 step process here.

Watch Steve from Duluth, MN Comments

Steve is going to Oldchella and wants to bring a great camera to shoot it. He has the Sony RX 100 Mk. II. Leo says that's perfect. Should get a used Sony RX 1 though? Leo says if he can get a good price on it. The RX 100 has a very fast lens and a 1" sensor. It also has a full frame sensor. So either would be great.

Steve is also thinking of the Panasonic LX100. Leo says that the LX100 looks like a DSLR, though, and that may be too easily spotted. The RX100 also has the benefit of an external mic jack, which is great for recording sound.

Watch Andrew from SoCal Comments

Andrew is looking for a good dash camera for his truck. He wants one that's facing forward and one facing his interior. Leo says that Garmin makes a good dash cam line with a large screen and GPS. He should check out The Wirecutter's Best DashCam review. They like the Zero Edge Z3.

Watch Jim from Anaheim, CA Comments

Jim wants a simple to use photo app for his mobile phone. Leo says that Snapseed is a great option for iOS or Android. These days, it's a lot easier to use mobile phones to do the photo post processing because the apps are so easy.

If he wants to get a similar app for desktop, Photoshop is overkill for most users. In Google Chrome, there are a lot of extensions and plugins, like Photo Editor by Aviary, that can be used to do photo editing. Adobe Photoshop Elements would give him about 80% of Photoshop and is much easier to use.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Jerry from Alexandria, VA Comments

A friend gave Jerry an old laptop that doesn't work very well until it warms up and he wonders if the power supply may be dead. Leo says it's possible. It's also possible that some of the solders on the motherboard really don't work well until the computer heats up and it seats the solder connections better. That was very common in the early years.

Watch Paul from Los Angeles, CA Comments

Paul's brother has created a new Virtual Reality interface called The Void. It's a physical space that allows you to experience video games and movies for real. It's like the HoloDeck. Leo says that sounds exciting.

Watch Mike from Cerritos, CA Comments

Mike has been having issues with his Dell Inspiron shutting itself off while he uses it. This started happening after he updated to Windows 10. One thing that Windows 10 has problems with is power, sleep, and hibernation. Mike might try disabling those settings in the Power Management control panel. The freeze up and shut down while he's working shouldn't be happening though, and it could be a driver issue. Leo suggests Mike try reinstalling Windows 10, because sometimes an upgrade over top of an old operating system can go wrong. He should back up all of his data first. Then he should get the Microsoft Windows 10 ISO and do a clean install.

Since Mike doesn't like Windows 10, he can still roll back to Windows 7 within 30 days of the upgrade.

Watch Kim from San Diego, CA Comments

Kim dropped her iPhone and broke the screen. Apple said she has to buy a new phone because it's bent and the display won't seat. She hears that it's a common problem. Does she have any recourse? Leo says not really. Metal phones can be bent and Apple has not acknowledged any potential flaw. This is why buying Apple Care is a good investment. They will treat her better if she's bought it. Leo says that Apple gives a lot of leeway to Geniuses to replace phones, but she'll catch more flies with sugar then vinegar. But these devices are fragile and they can break.

Watch Todd from Inglewood, CA Comments

Todd has a Canon 5D Mk. III and he has been shooting JPG. He's starting to shoot RAW now and needs a program to edit them. Leo says the 5D Mk. III allows him to shoot RAW + JPG. That's pretty good because it gives him the option of either. RAW gives him a lot of latitude for color correction and post processing and Adobe Lightroom works great for converting it. It also has a simple workflow. The Adobe Creative Cloud Photographer Edition includes both Lightroom and Photoshop for $10 a month.

Watch Greg from Kansas Comments

Greg is in a rural area and he has a Panasonic Viera LCD. He got a new Asus router, but it won't work with it. Leo says he doesn't like smart TVs because they're dumber than a box of rocks. It's obvious that it can't connect. He could try running an ethernet cable to it. That's how Leo connects his Viera. Sometimes it takes a few minutes for the TV to realize it's online, so let it sit for awhile. If he can get onto any channel, then he can eliminate a hardware issue.

Leo doesn't think it's a router issue. It may also be a settings issue. The bottom line is that smart TVs aren't really that smart. Let Roku make one.

Watch Joel from Lake Elsinore, CA Comments

Joel has created a Netflix-like app for cartoons. Can he use YouTube as the source for his app? Leo says that the app would be a window to the videos. Why not? It's just basically a mobile browser. Leo recommends consulting an intellectual property lawyer, though.