Why won't my Toshiba laptop support Windows 10?

Episode 1271 (1:24:19)

Fran from Mount Pleasant, TX

Fran's Toshiba Satellite Windows 8 laptop won't support Windows 10. Leo says there's not much she can do about it, it just means there's hardware on it that they didn't make a Windows 10 compatible driver for. Fran at least wants to get rid of the notification from Microsoft to update to Windows 10, though. Leo says that if Microsoft is notifying her to update to Windows 10, then it must be compatible. She could just do the update, and if it doesn't work, she could roll back. She says she's tried the update, but keeps getting the blue screen of death.

Leo recommends using GWX Control Panel, a free download that will get rid of the nagging ad.