Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Chris from Charlestown, RI Comments

Chris has an issue where his phone is "robo dialing" without him. It's just calling numbers from his address book. He thinks it may have something to do with his Bluetooth headset, and Leo says it could be. It sounds like it is dialing the last number Chris called.

Leo suggests turning the Bluetooth headset completely off and see if that solves the problem. He can also check his call log. There's an Android app called Call Log Monitor, which can tell him a lot more about when and where his phone makes calls and how.

Watch James from Irvine, CA Comments

James needs to set up Wi-Fi restrictions on his router. Leo says that it's very router specific, and he can go into his router settings and leave it open by MAC address. He can also schedule internet access. James will need a router that supports Access Control Lists (ACL).

Watch Greg from San Jose, CA Comments

Greg has a new HDTV and he doesn't want wires. How can he go wireless with his home theater unit? Scott says that a company called DVDO makes a wireless HDMI system called Air3C. It's around $200 for a transmitter and receiver, which uses the 60 GHz band. That means the transmitter and receiver must be more or less in line of sight with each other and can't be used to transmit from one room to another.

As for models that work without line of sight, Scott suggests the Iogear GWHD11, which is $230 for a transmitter and receiver. It operates in the 5 GHz band and it should be able to pass through some types of walls (depending on construction). It specifies a max distance of 30 feet, depending on environment. The DVDO Air3C also specifies max distance of 30 feet, but only in-room.
Both products work with 1080p signals and 3D, not 4K/UHD or HDR. But the caller had a 1080p Pioneer Kuro plasma, so either of these should work just fine for that.

Watch Stacey from San Pedro, CA Comments

Stacey wants to know if a Chromebook can run Microsoft Office functions. Leo says that it can run Google Docs, but it won't run Windows apps like Office. Google Docs has a spreadsheet program that's almost as good as Excel, though. She's also having trouble using the trackpad. Leo says to just buy a mouse, plug it in via USB, and it'll be just like a desktop.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Mark from Sydney, Australia Comments

Mark was using the same password for every site he went to. Leo said that he used to do the same thing. The importance of password security has snuck up on us, and we should all really be using a password vault like LastPass or 1Password. The main important difference between LastPass and 1Password is that LastPass keeps your vault on their servers, whereas 1Password gives you control over where the vault is stored. Each are very securely encrypted. But because LastPass keeps the vault on their servers, if Mark's password to LastPass is compromised, then all of his passwords can be stolen. Depending on how he manages his vault with 1Password, it could be more or less vulnerable than LastPass's solution.

No matter what Mark chooses, any password vault is a significant improvement in security than not using one.

Watch Marley from Los Angeles, CA Comments

Marley wants to put tracking software on her soon to be ex's iPhone. What program would be least likely to be detected? Leo says that the easiest way is to turn on Apple's Find My iPhone feature. It will give her the location of the phone. Can she listen to the calls and see keystrokes? Leo says that Apple makes it very hard to do that. She can jailbreak it, but that comes with a whole host of issues, including ethical ones. If she's logged into the same Apple ID, she could see what his text messages are.

WebWatcher is an app that can monitor the phone. It would allow her to watch most activity. It will record backups as well. But Leo doesn't condone doing this.

Watch Thomas from San Diego, CA Comments

Thomas wants to know if Leo has heard of eSight glasses. He has a friend who is legally blind and wants to know if they're worth the price. Leo says it sounds like he'd have to have some sight and it just amplifies the visual signal. Leo says that is a great thing, though. It's like Oculus Rift for the legally Blind. They aren't cheap, though, at $15,000. But they're brand new and the cost will likely drop really fast once the word gets out.

Thomas has set up a GoFundMe page for his friend at gofundme.com/esight4drew.

Watch Paul from LaHoya, CA Comments

Paul wants to know about the Amazon Echo Dot. Leo says that the Dot works like the Amazon Echo, but it can connect to a Bluetooth speaker or stereo. It listens and can answer questions. It's like Siri for the iPhone or Google Now for Android. It's pretty cool, but it's not the best speaker in the world. There is a portable version as well called the Amazon Tap.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Jerry from Cameron Park, CA Comments

Jerry's elderly mother has UVerse cable, and she can't afford the HD service. Currently she has an old Sharp 720p TV, and Jerry wanted to replace that for her. Should he buy a 720p TV or a newer 1080p? He was told that the newer, smaller 1080p TV sets don't upscale. Leo says it's a big deal if an HDTV doesn't upscale, because standard definition will look a lot worse. The set top box may upscale, though. Better cables may also help. It also would help to use HDMI instead of composite if it's a possibility.

Watch Jerry from Cameron Park, CA Comments

Jerry is wondering if there's a Chromebook with a touch screen around. Leo says there is from Asus, but most aren't making them because of cost.

Watch Tom from Warren, OH Comments

Tom has a TP-Link powerline adapter and he needs to plug it into his router, but his router is full. Leo recommends getting a hub that will attach to the router and give him more ports. TPLink even makes one. He'll just need to free one up and then plug this in and he'll have several more ports to plug into.

Watch Larry from Dover, DE Comments

Larry has seen a TV ad for something called "PC Matic" to speed up and clean his computer. He's skeptical of it. Leo says Larry should be. It's snake oil, basically. They do work, but he doesn't have to pay to do it because the apps that come with Windows can do it. And modern operating systems don't really need to be tuned up anymore. It won't prevent him from getting a virus either. Microsoft's Windows Defender is good enough.

Watch Von from Santa Clarita, CA Comments

Von is wondering why technology doesn't allow for us to vote on things over the internet. Leo says that there is a movement to do that, but the first step to get everything online is a huge hurdle. Companies that publish all the laws in paper are suing to prevent it. The larger issue is security and accuracy of the electoral process. Voting machines are notoriously unreliable and easily hacked. Online would be even worse. Check out public.resource.org.