Why can't I access my Windows 10 Profile?

Episode 1261 (1:40:13)

Anthony from Los Angles, CA

Anthony left his computer for awhile and now he has a message that he's signed in on a temporary profile and it's scanning for files. Leo says that the home profile got "clobbered," but the data is still there.

Leo suggests taking the hard drive out and examining it from another computer. The data may very well still be there. But Leo says it's also likely a partial hard drive failure. Fortunately, Anthony has Carbonite, so the data is safe. Anthony could also run SpinRite to move data off bad sectors. There is a way to fix it, but it's not for the faint of heart. Find out more here at windowsreport.com.