How can I get back control of my router?

Episode 1253 (39:40)

Paul from Tarzana, CA

Paul has a NetGear cable modem/router and he suddenly can't access it to make any changes. Leo says that routers are really cheap computers and sometimes it can get bit-rotted just like any other computer. Paul should try doing a factory reset. Then he should be able to log in and re-enter all of his settings. It's a good thing to do once in a while anyway.