Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Scott from Richland, WA Comments

Scott is about to go on vacation to Australia and he wants to know how iCloud works with the images on his iPad. Leo says that he can turn on iCloud Photo Library in his phone and it will upload his images when connected to Wi-Fi to save space on his phone. Can he upload from his Nikon with his iPad? Leo says he can shoot raw, but it may not go up to the cloud. They will upload high quality JPEGs. But Scott should be wary, because Nikon also adds a lower quality JPEG that it loads to the LCD for review. In many cases, the lower quality image will get copied instead. So he'll want to be sure he keeps the memory card. Think of them as rolls of film while he's on vacation.

Watch Carlos from Santo Domingo Comments

Carlos has been trying to upgrade to Windows 10 on his Mac and it keeps asking for a CD instead of installing with the ISO. Leo says it may be a bad ISO. Boot Camp Assistant will automatically install it. Microsoft will also allow him to download a Windows 10 ISO and it will verify the ISO to be sure it's valid. He can also use this app to download any missing drivers (thanks to Beastmaster in the chatroom).

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch BJ from LA Comments

BJ wants to know how the Motorola Moto X Pure stacks up against the Samsung Galaxy S6 Edge. Leo says that the Moto X Pure has a nice screen and a great pure Google experience. The Galaxy S6 Edge has a much nicer screen, but he doesn't like Samsung's TouchWiz overlay. BJ also hates the Motorola tech support. Leo says that Samsung's isn't much better and both expect the carrier to support it.

Leo says that if the price is no issue, get the Samsung Galaxy Note V or the Galaxy S6. They are outstanding phones and he can always root it to get rid of TouchWiz. He doesn't really need the Edge screen either. 64GB is plenty of storage. If he really wants a pure Android experience, the Google Nexus 5X or 6P is the way to go.

Watch Rene from Long Beach, CA Comments

Rene's hard drive was about to crash so she bought a new hard drive and reinstalled Windows. It's been updating, but today she's missing drivers and getting unknown device errors. She googled the driver error and Leo stopped her right there and said that Googling drivers is a dangerous thing to do because she could get a nefarious hacked driver. He recommends always going directly to the manufacturer for the latest drivers. Rene can go to Dell and look at the specific machine. Each one has a device number. She may be missing drivers from extra USB peripheral devices. Leo suggests unplugging all the unnecessary peripherals. Then go into Device Manager and remove drivers and devices with red X's by them. That signals Windows to upgrade the drivers. Absent all that, if the system is OK, it'll likely fix itself in time with a future update.

The warning of a crashed hard drive could also be a false positive. The so-called smart hard drives are often unreliable with those smart warnings. Leo recommends doing what the HAL9000 suggested in 2001 and put it back in and let it fail. Just back up regularly.

The chatroom also suggests running Dell's AutoUpdater Software. That'll give her all the drivers she needs. This is one of the reasons why Leo says getting a tablet or Chromebook is a better option for most people.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Rose from Los Angeles, CA Comments

Rose needs an inexpensive black and white wireless printer. Leo says she can get a black and white wireless printer for $50, but the cost of consumables (ink) is the true cost of the printer. Ink Jet printers are generally more expensive than laser printers on a per page basis. But Epson has lowered the cost of ink so that it costs about 1.3 cents per page. Another option is the Canon Pixma, costs 4.3 cents per page, and 2.8 cents for color. Epson also has a line of printers that come with the ink in the box. They have a long lasting line that has two years worth of ink included. Leo likes those, even if they're more expensive up front.

Check out this article by PC World about cost of printers and what's the least per page. mentions this Brother Lazer Brother HL-L2340DW printer, which is under $100 and prints about .02 per page.

(Disclaimer: Epson is a sponsor).

Watch Greg from Conifer, CO Comments

Greg wants to access his music from Amazon with his Echo. Leo says the Echo does support Amazon Prime Music, but that's a limited subset. His sense is that it wont, but it says that it will support Amazon music. He would have to upload his music to his Amazon Music library and then he'll need to have the right syntax to ask to play it. "Hey Echo, Play [Name of the Song]" and it should just play it. If he has them organized in folders, it could be problematic.

Greg should check out for tips.

Watch Greg from Conifer, CO Comments

Greg wants to free up disc space in Windows. Leo says he can get rid of restore points, clear temp files, etc, but don't go after Hotfixes. Those are important. Greg should check out this article at

Watch David from Laguna Nigel, CA Comments

David wants to install some security cameras, but he doesn't want to pay for a cable length he doesn't need. How can he do that? Leo suggests going with a wireless camera setup. If he wants to create cables, instead of buying cables that are too long or short, he can build his own with attachments and a few key tools. But wireless is the way to go and most cameras use that. Axis has good wired cameras. Nest cameras are good for wireless.

Watch Peter from Detroit, MI Comments

Peter wants to know how good the camera is in the Google Nexus 6. He's going on vacation and wants to take good pictures. Leo says that he's not thrilled with camera on the Nexus 6. Why not just bring a camera? He can get a great point and shoot, with zoom for a few hundred dollars. That will be the best for capturing those once in a lifetime memories. The Olympus TG-4 is an excellent option.

Watch Carrie from Lake Tahoe, CA Comments

Carrie is having trouble turning off her Windows 10 computer. Leo says that Windows 10 is a little different. Carrie says the mouse won't click, though. Leo says that the mouse button may not be working and she should try another mouse. Or she should go into the mouse settings to see if the mouse buttons have been switched by accident.

From the chatroom, there seems to be a bug which causes this issue in Windows 10. Check out this article at