Ann is getting a warning that her hard drive is failing. How can she backup her data? Leo says to get an external USB drive and just drag and drop everthing over that. What about her favorites? Leo says she can export her favorites from the browser and email them to herself.
Leo says the computer should be still under warranty and if there's a warning, then it should be replaced. It could also be a false positive. Leo has never had a hard drive fail after a warning. They usually fail without warning. So she should back it up and then take it in to be looked at.