Mike notices that when a laptop goes on sale, the price drops are really not that significant. Leo says that's because he believes that computers are already at rock bottom prices. Competition has driven the price as low as it can go and margins are razor thin. That's why support is terrible on this hardware. Apple doesn't drop the price because they like their profit margin and they also offer some degree of support. They're also the only ones who make Macs. So they can charge whatever they want. The bottom line is, if we're complaining about price, we've got nobody to blame but ourselves.