How can I reset an iPad?

Episode 1240 (35:27)

David from Australia
Apple iPad Mini

David has a first generation iPad Mini and it won't clear out an old Apple ID, even after doing a reset. Leo says that the new version of iOS requires users to verify the old Apple ID and password to prevent theft of a device and then just wiping it. Leo says one thing that David can try is a DFU reset.

The chatroom says he could try and contact Apple and explain the tale and see if they'll remote clear it. He should try going to as well. Leo understands why Apple has done this, but he thinks it's going too far.