Why doesn't my Harmony remote enable my TV's auto off feature?

Episode 1235 (1:37:52)

Christian from Ventura, CA
Logitech Harmony Remote

Christian bought a Logitech Harmony remote and it doesn't detect an auto off sequence. Scott says that the Harmony remotes have a help button which can try and figure out what went wrong and troubleshoot the problem. But the auto off may be an issue in the TV settings and not the remote. Scott says that a Universal Remote Control is far more programmable and flexible. So that may be a better solution.