Why does Google Chrome freeze in Windows 10?

Episode 1228 (1:32:02)

Brad from San Jose, CA

Brad is having issues with Google Chrome freezing regularly on Windows 10. He can typically make it freeze by trying to print. Leo says he uses Chrome all the time on Windows 10, and hasn't had any problems, but he hasn't tried printing yet. Brad has already tried uninstalling and reinstalling Chrome. Leo suggests disabling extensions in Chrome, and Brad says he only uses LastPass.

PCGuy8888 in the chatroom says uninstall and delete or rename the user data folder. Leo also suggests getting rid of McAfee antivirus. Windows 10 comes with Defender, which is Microsoft's built-in antivirus program. Brad should go to Intel's site and get the McAfee uninstalling program.