How can I update Skype?

Episode 1226 (1:07:28)

Brenda from Southern California

Brenda is having trouble updating Skype. It just won't work in Windows 8. She left it running overnight and it's still running. Leo says that there is a bit of confusion over Skype for Windows 8 because Microsoft made the Windows Store version and the Windows Desktop version. So it could be updating the wrong one.

Leo advises uninstalling everything related to Skype. Then just install the Desktop version. It could also be a registry issue. The chatroom found a technote for it at support.skype.com. It includes a link to Microsoft's FIX IT tool as well.