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Episode 1166 March 1, 2015

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Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Carlos from Hemmit, CA Comments

Carlos upgraded his Samsung Galaxy S5 from Sprint to the Galaxy Note 4 with Verizon. But it comes with a lot of stuff he doesn't like. Leo says that Carlos can root it, but that requires unlocking the boot loader which involves a risk of bricking the phone. Carriers don't like it because it's a workaround for how they want him to use the phone, like tethering at no cost.

If he wants to learn how to root the phone, then he can head over to XDA-Developers Forums. He can also pay a bit more and get an international phone that comes unlocked.

Carlos would also like to have access to his email and documents on any device. Leo says that using an IMAP server like GMail will handle email on every device because it keeps all the mail on the server.

Watch Cody from Mission Viejo, CA Comments

Cody wants to get into digital photography and video, and wants a camera for around $500. Leo says that his mobile phone can shoot 1080p video now. A DSLR with a kit lens is going to be pricey, although Leo says that for that price, the Nikon D3300 may be his best bet. With a Nikon kit lens, he'd at least have a nice basic 18-55mm lens. A good starter lens. If he buys it at B&H, he can also get a memory card included. Leo also recommends spending time at and read the reviews. The Sony NEX is also a good micro four thirds option.

Leo also says that using a DSLR for video would allow him to change lenses and have depth of field, which is far better than a standard camcorder.

Watch Shane from Defiance, OH Comments

Shane is frustrated because he can't change the font on Facebook in his phone. Leo says that's just how Facebook is. An app doesn't have to honor the accessibility settings of the phone, and Facebook has forgotten that a large segment of the population needs a larger font. But fortunately, the accessibility settings allow him to at least magnify the screen. Facebook also has an alternative app called Paper that may have better settings.

Watch Steve from Long Island, NY Comments

Steve is worried about Comodo for security. Leo says that Comodo is not Kommodia, so it's not a security issue like Kommodia is. Superfish uses Kommodia to get beyond web browser security, but it was even worse. Comodo, though, is a completely different software. SSL certificates can be circumvented by those who visit Steve's site and there really isn't anything he can do about it. It doesn't really affect you -- it affects them. So Steve should get the encryption he can and understand that it's possible the end user will get something that breaks it on their end, not his.

Leo likes DigiCert, though.

Watch Matthew from Toronto, Ontario, Canada Comments

Matthew wants to know if he can bridge two Airport Extremes, put them 300 feet apart and still get a signal. Leo says it's no problem, except for the distance. 300 feet is a long way for 802.11,b,a,c, which max at about 150. 802.11AC, though, can go about 300 feet. One thing he can do is use a directional antenna from one to another. A new Airport Extreme, though, will work. Leo advises sticking with the same company's products to make the extension.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Charlie from Missoula, MT Comments

Charlie can't print an attachment, but he can print other things. The attachment is zipped and when he unzips it, it's a PDF file. Leo says that in order to print PDF files, he'll need a PDF reader. Windows didn't come with a PDF reader until Windows 8, so most people wound up getting Adobe Reader. Leo says to open it in Google Drive, and he'll be able to print from there.

There are other PDF readers Charlie could get, such as CutePDF or NitroPDF. But it's critical that any PDF software be kept up to date, because otherwise it could leave his system vulnerable to attack through a malformed PDF. That's the benefit to using Google Drive instead.

Watch Ray from Van Nuys, CA Comments

Ray is concerned with security on his tablet, and is wondering if he should have antivirus for it. Leo says that mobile devices are designed in an era where malware is a serious threat, so these newer operating systems are inherently safer because they tend to be sandboxed. If he still wants some added protection, LookOut is a very good antivirus app. That being said, Leo doesn't use an antivirus program. Google Tablets are always kept up to date, and he won't be able to do the same damage on a mobile device that he could on Windows.

Watch John from Hisperia, CA Comments

John has a Dell laptop that comes with Microsoft Office. Will he be able to keep it when he upgrades to Windows 10? Leo says yes, for at least a year. That means he'll have a year to upgrade before they start charging. And any apps that come with them will also be able to be used. So there shouldn't be any problem with that.

Watch Sandy from Santa Monica, CA Comments

Sandy wanted to run a computer and credit card swipe terminal on the same ethernet connection. Leo says that may not work since the credit card terminal needs it's own connection to the net. It requires a unique address. A router could help because it would route the traffic and it would be a different device address internally. Will it slow down her computer? Leo says a minuscule amount. Nothing that Sandy would notice, though. Any cheap router will work for this, but Leo likes D-Link.

Since Sandy is actually connecting to a router already, she will need a switch instead, which D-Link also makes. Netgear is another good option.

Watch Paul from Lansing, MI Comments

Paul hears that LightSpeed is coming to his neighborhood. Is it good? Leo says it's fiber, which is as good as FIOS.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Ron from Tustin, CA Comments

Ron's son has an account on The Cube, a high school sports streaming site. Ron would like to use his DSLR to stream live to it, but it won't work via USB. Leo says that USB isn't designed for a live video feed. Live video could be used via HDMI. So if that works, then he'll need an HDMI converter or video capture device to then be able to convert it for the stream. If his computer has HDMI in, then he's golden.

He did get it to work, but his menu settings showed up in the feed. Leo says there's menu settings in the camera that can turn that off -- except the battery. Leo says that there may be a time limit for shooting as well, as most DSLR cameras shut down after 30 minutes.

Monoprice makes a very affordable HDMI to USB converter. If it's USB 3, it'll be fast enough. He'll want a live HDMI out with a clean feed and he can see it by plugging it into his TV.

Blackmagic also works great, but they don't work well with Dell.

Watch David from Herndon, VA Comments

David has been having issues with Google Redirects, which takes him nowhere. Is that malware? Leo says yes. It's a common practice of evoking the names of trusted companies. It's most definitely a virus or malware designed to redirect him to either more malware laden pages or advertisers that they want. But he'd have to install it. This is why it's important to run as a limited or standard user, and not an administrator. David tried to uninstall, but it won't. Leo says that's because malware doesn't want to be uninstalled, so they make it very hard to remove. Here's how to remove it:

But even that may not work because some viruses install a root kit that prevent it from being removed because it can't see it. Microsoft has a root kit revealer which can show if he has one. He can get to it at And for that, all he can really do is backup his data, format his hard drive and reinstall Windows from a known, good source.

Watch Mark from Costa Mesa, CA Comments

Adobe Lightroom has de-duping features, as does Picasa. But Leo is nervous about deleting images automatically. It's far better to just have a huge hard drive and then use Lightroom to organize his files by date. Then he can de-dupe down the road, and keep all of his RAW files. He can convert to Adobe's DNG format because it's a universal format that will always be readable.

The Chatroom says Graphic Converter on the Mac can do it. Photo Sweeper also does this.

Watch Joe from Los Angeles, CA Comments

Joe wants to create a virtual windshield with TVs and GoPro cameras on his boat. Leo says that's crazy talk. But his complaint is that sport fishing boats don't have windshields. Sea spray would kill the TVs, so Leo wouldn't advise putting them on the deck -- it would be much better to have them in the cabin instead.

Watch Mike from Paris, CA Comments

Mike is looking to replace his tablet and smartphone with a larger screen phone. But should he get the Samsung Galaxy S6 or the Note 4? Leo says that the Note 4 is larger, has removable batteries, and has a stylus, while the S6 doesn't. And the Note 4 is available now. So Leo would get that.

When will the next Note come out? Leo says he doesn't know, but it's pretty safe to assume it will be one year apart. The Galaxy S6 is very elegant, though, with more metal instead of plastic and a better camera. And the Edge is interesting because the screen curves along the side. It looks beautiful, and it's a marked improvement from the current model. It has Gorilla Glass 4, which is the hardest yet. But it doesn't have extra storage or a replaceable battery, so Leo still recommends the Note 4.

Mike is also worried about PDFs and security. Leo says to make sure that his browser doesn't autolaunch PDFs or run third party software, and he'll be fine.