Brandon is a teacher and he has an external hard drive that had the pin bent off of it in the enclosure. He moved it over to an identical drive enclosure and it can only be seen in the device manager, but it doesn't work.
Leo says it could be that the damage done to the connector has been done to the hard drive as well. Brandon should go to NewerTech.com and pick up the USB 3.0 Universal Drive adapter. It'll help him get everything off it.