David got a message from a strange link in Internet Explorer, and he's wondering if it was a legitimate tech support company. Leo says it's very important to look from right to left to see where the link is really coming from. The country code will indicate where it's originating from. Microsoft will never email him about anything, nor will they call. This is a phishing scam from a tech company pretending to be Microsoft in an effort to snag him and get his credit card information or load something malicious onto his machine. Leo advises calling Dell to see if they have a facility to handle such calls. And don't ever let them run the computer via remote access!