How can I get my email on my new iPhone?

Episode 1149 (1:39:58)

Laura from Tejunga, CA
iPhone 6 and 6 Plus

Laura upgraded to the new iPhone 6 with Verizon, but she can't get her email to work on the new phone. Leo says one thing she can do is backup the old phone, and then restore it to the new one. That will move the settings over automatically. Laura says she keeps putting in her email password and it rejects it. Leo suspects Laura is just having issues typing her password with the new keyboard and suggests changing her password to an easier to type, but not easy to guess password.

Verizon has a PDF that shows how to setup a Verizon email account on iPhone here.

Topics: