Gail has Verizon DSL and her email is being barraged by spam. Leo says that's not surprising, and it's certainly not her fault. But it's likely that spammers just sent out blanket emails that cover every conceivable possibility at a domain address. And there's nothing that Gail can do except use good spam fighting filters.
Leo advises to run her email through GMail, as it has the best spam filters in the business. Leo advises that Gail have her email forwarded to a GMail account. It'll gather her email and filter it. There's also OnlyMyEmail, as it has great spam filtering and safe email for kids.