Norman wants to make his phone calls over the internet instead. Here's a list of apps that would let him do this inexpensively, or free:
It's free to call other Skype users, but if he wants to call regular phones he'll have to buy Skype Out. If he wants to receive phone calls through Skype, he can get Skype In.
- Google Voice
Leo says that it's hard for services to make money when they're offering a free service, so don't be surprised if it isn't around very long. If there's a pay option, then that's actually a good choice because it won't be as likely to disappear.