Why can't I log into my iPad?

Episode 1101 (2:01:41)

Brad from Oak Park, CA

Brad has an iPad and he can't log onto it. He clicked on something he shouldn't have and now he's afraid it's been hacked. Leo says the iPad is very secure and he can't really get hacked on it. Leo says it sounds like Brad simply isn't typing it right, if the password works for his wife, but not him. He should check his caps lock. The browser cache may be damaged as well. But the good news is, he can reset it. He should go into Safari, press the "plus" button and select "Private" in the lower left hand corner. He should try logging in there. If it works, then there's a cookie that's messed up. He should clear the history in Safari in the iPad's settings.