Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Rusty from San Diego, CA Comments

Rusty is a real estate broker and he needs to upgrade his desktop, laptop and tablet. He wants to buy it all at once. Leo says that since most of his work is on Windows, he should stay in the ecosystem. One way to eliminate the desktop and laptop is to go with the Windows Surface Pro 3 tablet, which can also work as a laptop. It runs a full version of Windows 8 and will run all his programs. Leo suggest that Rusty find a Microsoft store to visit and look at them.

Watch Jeff from Lancaster, CA Comments

Jeff's old Android phone is dying really quickly. Leo says it's likely because it's nearing the end of it's rechargeable life. Phone batteries have a limited number of charge cycles, at about 500. After which, it will die pretty quickly and won't take a charge anymore. That's why it's best to leave the phone plugged in all the time unless he's out. It will preserve that limited amount of charge cycles, and it's perfectly safe to do so. If it's not holding a charge, it's worn out and the battery needs to be replaced.

Watch Gehrensen from Santa Clarita, CA Comments

Gehrensen is going to college and is thinking about what portable computer to take to school. He's thinking about a tablet. Leo suggests going to the school bookstore or ask some professors what they recommend. The bookstores will often give student deals. Some professors don't like students typing on laptops during classes, and a tablet wouldn't make noise. It's not as easy to type on, however.

Leo says that the Microsoft Surface Pro 3 Tablet is a good option. It's powerful as a laptop and it has a detachable keyboard that's pretty silent. There's also some apps that will record the lecture while he takes notes and will link them together.

Watch Mike from Glendale, CA Comments

Mike is wondering if he should do anything to protect himself while using these public hotspots though. Leo says this is an important question because he's on the same network with other people, so there are risks. Other people could see traffic sent to and from his computer, and could use hacker tools that are widely available to get that data. This is mostly an issue when accessing email, but since he uses gmail, it's encrypted and won't be a problem. If the sites he's on use 'secure http' (https), then he should be ok.

He still could get attacked from other people on the same network though, so it's always a good idea to have a firewall turned on. Windows and Mac both have them built-in, so he should just make sure it's on. He could get a VPN for a monthly fee, but he wanted to save money and disconnect his home internet, so that might defeat the purpose.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Mike from Fountain, CO Comments

Mike was having trouble with his hard drive. First he ran his malicious software removal tool and after 36 hours, he found one threat and nothing else. Then he ran SpinRite to clean things up. Leo says that's a sound strategy, as long as he remembers to backup his data.

Mike also is having issues with his dry loop DSL. When he contacted his company, they came out right away, which was very refreshing. Leo says that most smaller companies use customer service as a feature, while larger companies simply don't care.

Watch Jeff from Valencia, CA Comments

Jeff's laptop is over 10 years old and he's ready to finally get rid of it. But there's so many choices for replacing it. Leo says it's important to think about anything out of the ordinary or unusual he'd want to do with it. If he has a specific software package that requires a certain operating system, that could help make the decision. Should he get Windows 7? Leo says that some machines come with Windows 7, including some from Dell. But Windows 8.1 is the current version and even though people hate it, it's the OS moving forward. If there's no concrete reason to go Windows, why not consider a Mac?

If Jeff can afford it, going with a business class computer is a good idea because the components are better. Apple doesn't offer a cheaper consumer grade design, it's all higher end. He should check out the Apple Store, and look at a high def Retina display.

What about printers? Leo says that depends on how much he's printing. InkJets are expensive per page, but for photo printing they're the better choice. Leo likes Epson's Artisan line. For someone who prints a lot, a laser printer is the best option.

Watch DaVon from California Comments

DaVon's friend takes a lot of photos and he wants to find an easy way to share them online, like Picasa or Flickr. But he's wondering if he'd have to be a member to see photos and share them? Leo says he does have to create a free account. Of course, if he's using an iPad, he can use iCloud's PhotoStream using the Photos app.

Flickr is a very good option because it's free and he would get 1TB of storage. If he has a Yahoo account already, he'd automatically have a Flickr account as well. It's the same with Picasa and Gmail. Microsoft's OneDrive doesn't require creating an account, and it automatically uploads photos as he takes them.

Watch Justin from Los Angeles, CA Comments

Justin would like to learn visual effects but he's a beginner. What software would be easiest to use? Leo says that Final Cut Pro's Motion is a good choice depending on the effects. DV Garage is also a good resource.

Check out Justin's sciFi adventure currently on IndieGoGo: OUTPOST: An Epic Sci-Fi Adventure. Leo says what's great about Crowdfunding like Indiegogo is that he can go straight to his audience to get the money to create his vision. He no longer needs to jump through hoops or get permission.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Sebastian from Riverside, CA Comments

Sebastian wants to know what speaker cables would be best for analog audio. Leo says that he'll want to get well-shielded, well-made cables. It's vital to get good speaker cables when dealing with analog. For digital, though, it's best to get the cheapest cables you can get because bits are bits and the quality of the cable won't make a difference.

Scott Wilkinson did a Home Theater Geeks episode on being an audiophile this week and it may be worth giving that a listen. He could also spend some time at AVSForum to learn more.

BlueJeansCable is a good source, but avoid Monster. It's way overpriced.

Watch Adam from Riverside, CA Comments

Larry needs to get a new charger for the iPad. Leo says that the iPad requires 10w of charging and most chargers are only 5w. So he'll need to pay close attention to the amperage. He could use the same 10w charger for both his iPad and phone, because the phone will only take as much juice as it needs. If it takes forever to charge, it means the charger just isn't powerful enough. He can boost the charging time by putting the iPad into Airplane mode.

Watch Jim from Corona, CA Comments

Jim can't get Windows to start on his used laptop that he just bought. Leo suggests trying safe mode with networking to see if it'll start. He should hold down shift as he powers down and turns it on. Then choose "Safe Mode with Networking." If it starts up, then it's a bad video driver. If not, then he has a damaged windows install from the hard drive and he'll need to format the drive and reinstall Windows.

Watch Christine from New Jersey Comments

Christine has an HTC One and now it's just rebooting. Leo says it can happen with any phone. It generally means something with the phone's data storage. It's called a "boot loop." She can go into recovery mode and start over, but that may not work. She could also try and root it with different firmware or a third party recovery tool. Clockwork Mod works well. Leo says she should first try going to her local store and get the expert to try and clear it.

Watch Brad from Oak Park, CA Comments

Brad has an iPad and he can't log onto it. He clicked on something he shouldn't have and now he's afraid it's been hacked. Leo says the iPad is very secure and he can't really get hacked on it. Leo says it sounds like Brad simply isn't typing it right, if the password works for his wife, but not him. He should check his caps lock. The browser cache may be damaged as well. But the good news is, he can reset it. He should go into Safari, press the "plus" button and select "Private" in the lower left hand corner. He should try logging in there. If it works, then there's a cookie that's messed up. He should clear the history in Safari in the iPad's settings.