Why is my video card crashing in Windows 7?

Episode 1089 (57:44)

Frank from Albany, NY

Frank says his Windows 7 computer display keeps resetting itself and he has a message saying that the Vista driver isn't working. Leo says it sounds like the driver is crashing. Microsoft certifies drivers that work best in Windows and that's the one he really wants. Motherboard drivers often have video card drivers as well.

Frank should go to his laptop's manufacturer and update all of his drivers. He should make sure to get the proper drivers for Windows 7. That should solve it. He should always get his drivers from the hardware manufacturer. There may be several different drivers too, so he can try each one until it works.