Why doesn't Google Maps let me change routes?

Episode 1082 (2:02:10)

Bobby from Cleveland, OH

Bobby drives a truck and she has a MacBook Pro. She says she can get directions in Google Maps and can alter the directions and adjust the directions. But it's not doing it anymore and it's frustrating.

Leo says it's a cool feature he never knew about that Google maps can adjust directions on the fly. Leo says he's tried on all three browsers and it works just fine. He has a hunch that a trackpad may be the culprit here, as it has gesture control and it could be getting confused. Leo advises going into the trackpad settings and disabling the ones she doesn't use. There could be a hardware issue with the trackpad itself that's preventing it. So Leo suggests going into the Apple Store and having a genius take a look at it.