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Episode 1081 May 10, 2014

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Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Ken from Toronto, Canada Comments

Ken is wondering if he should use Watchguard on his Wi-Fi network for added security. Leo says he doesn't need this. These are internet security devices, or firewalls, that he'd run in his house. Routers are not very well designed and are commodity products, so they tend to have security flaws. Getting a better router would be a better way to increase security. Leo suspects Watchguard would be more than he actually needs.

The router itself will provide basic security. It sits between him and the outside world, and will reject any traffic that it doesn't know about. Leo says if he's going to use a Wi-Fi router, he should turn off WPS, the button that automatically configures security. Turn off WAN administration. He should also turn off UPnP. He should make sure to change the routers name that isn't an address or family name, change the administrator password, and turn on WPA2 encryption.

Watch Srin from Phoenix, AZ Comments

Srin bought a Canon DSLR on Leo's recommendation five years ago and he's ready to move to mirrorless. Leo says that's a good way to go and he recommends the Micro Four-Thirds because there's a broad range of lenses, and they are smaller. Leo likes the Olympus EM-5 and the EM-1.

Sony is another option. The NEX line is superb and have APS-C sensors. The A7 has a full frame sensor as well. Leo does say, however, that there's a tradeoff with mirror less in that it has a video viewfinder, and not an optical viewfinder. The other tradeoff for Sony is that they have few lenses at the moment and using a lens adapter will slow down the focusing. But they're great cameras.

Canon has also added a mirror less camera, the EOS M, but they've been slow to the party.

Watch Anthony from Laguna Nigel, CA Comments

Anthony has a Samsung Galaxy S3 and he can't send pictures via text back to Australia. Leo says that's an MMS issue and he's experienced it as well. He has a hunch that it's a restriction of the carrier. Sending pictures through e-mail should be fine.

Text messages can usually be sent through email this way: This sends email to the phone and it'll appear like a text message.
Here's some information from T-Mobile on how to send MMS abroad. Another alternative is to use WhatsApp.

Watch Jack from Riverside, CA Comments

Jack and his wife are going to Cancun, and he wants to get an underwater camera. Leo uses the Olympus TG2, which is a point and shoot, but it can be taken underwater. It isn't for deep diving, but it's also a tough camera which would be great for vacations. It also takes great video.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Diego from Corona, CA Comments

Diego bought a MacBook Pro and he is hearing a "rattling" noise coming out of it. Leo suspects that there's a bad fan or bearing that's causing the noise. Leo advises taking it back to the Apple store before the warranty goes out.

Watch Bob from Bakersfield, CA Comments

Bob is having trouble with Internet Explorer and switched over to Google Chrome. He also dumped Adobe Flash Player and Reader. Leo says that those are two apps that are a target for hackers. The nice thing about Chrome is that Flash is built into the browser and is always up to date. It's also sandboxed so it can't get to the rest of his data.

Bob is also seeing toolbars in his browser. Leo says that if he downloaded a program from a third party site like, Bob has likely installed a toolbar that came attached to the program without realizing it. Leo advises loading Internet Explorer in safe mode (with no extensions) to see if they appear. If they don't, then he'll know that's the culprit. Never get programs from anyone but the original creator. Or he'll be running the risk of getting malware, or in this case a "browser helper object."

Leo also advises going into the control panel under "add/remove" programs and uninstall anything he doesn't recognize. He could also search his system for Conduit. That's one of the worst. He can even search for programs by date and uninstall everything after the date he starts noticing the issues.

Watch Brent from Murrieta, CA Comments

Brent wants to create a central network attached storage that can cater both OS X and Windows. Leo says a NAS devices are great for that purpose. Western Digital is a basic NAS that can do the job. More advanced products like Synology offer advanced features that can be advantageous.

But there's a third option. It's called The Transporter. And it's like DropBox, except Brent would own the storage, not a third party service. It's like a personal NAS storage for the cloud and can even work as a great backup option. It works with any USB hard drive he'd have lying around. He can also get a router that has a USB plugin for an external hard drive and he can plug it in that way as well.

Watch Mark from Riverside, CA Comments

Mark just bought a camera and is looking for a computer that he could edit photos on. He's currently using an older HP computer. Leo says he thinks a Mac would be good for this. The reason he likes Mac is because people have so many problems with viruses and malware on Windows. The Mac also has better color accuracy, unless he spends a lot of money on a Windows machine and pays attention to the monitor that it comes with. He can run Adobe Lightroom on Mac or PC, also, so chances are the software he uses will be available on Mac.

Leo also really likes the Lightroom app for iPad. He could take photo collections from his desktop and share them to his iPad to go through photos and do basic editing. Leo uses this for rejecting and picking photos quickly. Leo says the perfect setup for a photographer is a desktop or laptop Mac, and an iPad with the Lightroom app.

Watch Paris from Illinois Comments

Paris has an iPhone 5 and he wants to unlock it. Leo says that on Sprint/Verizon, the iPhone is a CDMA phone. But if he unlocks it, he can buy a SIM card from AT&T or T-Mobile and it should work.

Paris said they will only unlock it for international calls. Leo says what they probably mean is that they unlocked the GSM slot and kept the CDMA side locked so the user wouldn't go to Verizon. But the SIM means he can go to either T-Mobile or AT&T and it should work. Leo advises finding a friend who uses T-Mobile and slip their SIM in to see if it works. Or, go to T-Mobile's store and ask them to see if it will work.

Watch Steve from Torrance, CA Comments

Steve is considering the Ooma VOIP phone service, but he's concerned about net neutrality and how it will affect him. Leo says that's what's happening in Canada right now as the ISPs who also offer phone service, are buffering or flat out dropping Skype calls to frustrate that. It's very anti-competitive. What Leo suggests is that before Steve buy Ooma, that he should spend time using Skype so he can gauge how voice over IP works. There are some drawbacks.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Lance from Los Angeles, CA Comments

Chris had a backup drive that suddenly stopped mounting to his computer. Leo says it could be a drive failure. It could also just be the enclosure that the drive is in. Circuitry can go bad.

If that didn't solve the issue, NewerTech makes a universal hard drive adapter which would allow him to take that drive and connect it to a Windows machine via USB. Then he should do a low level format.

Watch Daniel from Whittier, CA Comments

Dan bought a new Dell computer about a month ago with a VGA monitor. It worked for about a day, and then stopped working after going to sleep. They plugged in a second monitor and it wasn't working. It could only work via HDMI. Leo says HDMI is better quality-wise, but Dan uses it as a TV as well. When it goes to sleep, it won't wake up. He's concerned that the monitor is faulty.

Leo says that TVs as monitors aren't really handled well by computers because of resolution issues. Leo says it's more likely that there's a mismatch between the monitor and the computer. There's probably nothing wrong with the PC. Sleep mode is a tricky thing and handshake issues often happen.

Watch Danny from Redlands, CA Comments

Danny wants to run Linux on his Chromebook and wants to know if he can boot up to a USB drive. Leo says not really. He can run Linux on a Chromebook, with an app called Crouton. It was created by a member of the Chromebook team. Danny can get it on GitHub. There's a great article on Lifehacker that can walk him through it.

Watch Jose from Buena Park, CA Comments

Jose has built a man cave in his garage and would like to get better speakers for gaming. Leo says that he'll really want nice surround sound speakers. He doesn't need Dolby 7.1, as 5.1 will work just fine. Leo suggests avoiding Bose. It's not the best sound and not the best bang for the buck.

Scott WIlkinson recommends the Pioneer 22BS or the 52BS. It's designed by Andrew Jones and they're excellent. Onkyo and Denon make great A/V receivers as well.

Watch Don from Mojave Valley, AZ Comments

Don has an iPhone that he's jailbroken. But he picked up a Samsung Galaxy Note 2 and he wants to be able to move his music over to it. Leo says the key is whether the music is copy protected or not. If they were bought recently, then there should be no issue with copying them over.

Leo recommends downloading one song through the phone to see where the phone puts it. He should have a choice to put it on the SD card, and then he'll see where the folder is for music. Then he can put the music in there. Leo also recommends using a program called DoubleTwist, which would allow him to sync via Wi-Fi. And any music he has copy protection on, he should buy iTunes Match, and it'll replace them with DRM free tracks.

Watch George from Encino, CA Comments

George has a D-Link router and it won't read his printer on the network. Leo says it may not support it. Leo advises getting an XPrint server. Some routers just don't support printers directly. Most supported are wireless, but an old USB printer may not.

Watch Debra from San Diego, CA Comments

Debra wants to replace her iPad because she's not a fan of it. She's thinking about the Surface Pro 2, and wants a keyboard. Leo says that the Surface Pro 2 is twice as much as the iPad. But they do have an LTE version, so it will work. There's also the Surface 2, which is an RT based tablet and it costs less. It's a good way to go if she prefers Windows and wants a tablet.