Ruth is thinking of bundling all her services. Leo says it's easy, but it's not necessarily a better deal. Leo doesn't like them in general, although there are advantages. But one of the downsides is that they rely on voiceover IP for their phone service and if your internet goes down, so does your phone, and your TV. If the power goes out, you have no phone. Phone service has it's own power, and Leo says it's worth having it for emergencies. But you do end up with a better set top box. But if that's not floating your boat, there's really no advantage to it other than convenience.
Leo also says to be sure they don't cut your copper lines when you install them.