Kelsey is vision impaired and uses the accessibility settings in both iPhone and Windows 7. Leo says that Apple has done a great job on that in its iOS.
Kelsey is having trouble syncing Gmail with Exchange. Microsoft blames Google, but Google says that Microsoft doesn't even support exchange anymore. The chatroom offers this technote from Microsoft - http://windows.microsoft.com/en-us/windows-8/use-google-windows-8-rt.