Why are my text messages arriving so late?

Episode 1030 (1:22:31)

Jennifer from Los Angeles, CA

Jennifer's text messages show up hours and sometimes even days late. Leo says that isn't a problem with her cell phone, but her service. He advises contacting their technical support and telling them. The chatroom says that if she goes into the Sprint store, she'll get better results. She also should try restarting her phone by powering it off and then turning it back on again.