Mark says that SandBoxie is a great way to avoid the FBI Scam Ransomware. It creates a sandbox and if it gets corrupted, the user can just turn off the computer and turn it back on and the ransomware goes away. The only problem is that Silverlight doesn't work in it. Leo says Microsoft doesn't want to support it anymore anyway.
Mark also wants to use Apple Text to Speech on his Mac and it stutters. Leo says upgrading to OS X Mavericks should clear that up. And it's a free upgrade.