Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Patrick from San Bernadino, CA Comments

Patrick wants to know how Leo handled foreign countries where they spoke a different language. Leo says that in most places, people did speak English. Wherever they didn't, Leo used Google Now's Translate capability on his Motorola Moto X which worked quite well. People were intrigued about it, too. When they spoke back, that was a challenge because it doesn't help the other way. Leo says we're going to get there soon. Someday, we are going to have a universal translator that handles the job.

Leo also says that thanks to the Internet, English is rapidly becoming the language of the world.

Watch Karen from Torrance, CA Comments

Karen runs a business and she needs a new phone system that will work with a virtual team. She had a bad experience with Vonage. Leo says that Vonage wasn't really equipped to handle both cellphones and landline calls. Here's a few good VOiP options:

  • RingCentral
    This is what Leo uses. It's $20 a month per user. While it is VOiP, it doesn't act like VOiP. She could actually plug phones into the wall. (Disclaimer: RingCentral is a sponsor).
  • Grasshopper
    This is similar to RingCentral, but is a bit simpler to set up. This was the solution Leo used when TWiT was smaller, and it actually would use people's cell phones. It has business text messaging, conferencing, and sales force integration.
  • 8x8
    This is yet another VOiP option Karen can look into.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Joe from Los Angeles, CA Comments

Joe keeps getting an annoying popup, and he has no idea where it's coming from. Leo says that popups usually come from installing a tool bar. Often, installing shareware will come with an additional "payload" because users didn't uncheck and disable it from installing. Leo calls it "sneakyware", because it slips by the user when they're installing something.

Joe can uninstall this in his control panel under "Add/Remove Programs". He should also look for an uninstaller in his programs. That chatroom says that CCleaner will uninstall any toolbar or sneakyware that's installed. Revo is another option for this. Sadly though, it could be even more nefarious. If that's the case, then the only real way to get rid of it is to backup his data and reinstall Windows from a known, good source. Then run all updates.

Watch Argwin from Vancouver, BC CAN Comments

Argwin needs some long term archiving of his files. He's concerned that in 5-10 years, the medium that he stores his data on will be obsolete making that data unreadable. Zip drives are a perfect example. They still work, but they've become so outdated that they can't even connect to a computer anymore. Leo says that at the end of the day, hard copies of data will always work. The cloud is his friend here. It's relatively new though, and some services may not exist in 10 years. That's why Leo advises a shotgun approach. If he puts his data into Google, Amazon, Rackspace, and even DropBox, his chances are quite good that at least one of those companies will still be around in the years to come.

He should also be using a 3-2-1 backup strategy. Three copies on two different formats, and one off site. Every few years, he should revisit his backup strategy to replace options that have become obsolete with the next big thing and transfer everything over. However, we may have to give up the notion that anything can be saved beyond our lifetime.

Watch Frank from Vancouver, WA Comments

Frank's wife has a Google Nexus 7 and wants to sign up for LTE. Leo says that Verizon is required by law to have an open network and allow sign ups. Verizon claims they're "testing" it before they sign up. Leo says that's nonsense and they're deliberately dragging their feet. Leo says it's a great option and it's unlocked so she can use it anywhere. It comes with an AT&T SIM as well. So go with AT&T if the coverage is good.

Frank also wants to transfer his contacts into the cloud. Leo says exporting data to a CSV file and then uploading that to Google will work.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Greg from San Jose, CA Comments

Greg has a Samsung Galaxy S3 and wants to put his iTunes music library on it. Leo says to get DoubleTwist. It's a free app that can go on the Mac or PC, as well as the phone. It also has AirSync, which would allow him to sync his phone with his desktop over Wi-Fi.

Watch Doug from York, PA Comments

Doug wants to talk about the Samsung Galaxy Note III. Leo has it, and he's a true fan. It has a gorgeous high resolution screen. Leo says that while it's nice looking, the faux leather back is kind of odd. That's Samsung in a nutshell - it does strange things to differentiate itself. Leo also likes the stylus of the Note 3. It's ideal for the multi pressure screen. Doug is frustrated though because nobody is offering a 64GB version in the US, it's only overseas. Leo says it's not uncommon, but he doesn't understand it. Surely there's a market for it, but cellphone companies won't sell them. Doug says they should at least allow him to buy it.

This may be due to the fact that the Note 3 is a specialty phone for fewer people who want a custom device. Should Doug root it once he gets it? Leo says he could, but it could take awhile before the Note 3 is rootable. He advises visiting XDA Developers Forums to keep up to date. There may not be a need to though, especially for tethering.

Watch Alan from Los Angeles, CA Comments

Alan has an older dual core PC and he's maxed it to 4GB of RAM. Is it worth going to 64 bit to get access to all 4GB of memory? Leo says that the advantage to 64 bit operating systems is having that larger amount of addressable memory. Frankly, it won't make a huge bit of difference if he's not able to add more memory. The next time he installs, it wouldn't hurt to go 64bit. He doesn't need to go out of his way to do this, though.