Jim has a new computer running Windows 8, and he can't run Dragon: Naturally Speaking on it. So far, no one has been able to help him solve the issue. The chatroom also says he can try copying the files onto the hard drive and install it from there. Jim says it installs, but won't run.
Leo says that a DVD can often just be bad and Leo says that taking it back and trading it in for a new one will certainly solve the problem. The chatroom also pointed to this technote on installing it.