What can I do when a driver crashes?

Episode 1005 (41:33)

Deborah from Mojave, CA

Deborah is suddenly having trouble with her Windows Netbook after it locked up. Apparently, a device driver got installed. Leo says that's probably OK. Drivers crash and the Windows OS finds new drivers all the time. Leo says that more important is the age of the netbook. And for the price of it, Deborah is lucky she got that much use out of it. Leo thinks she should start saving and just run the netbook into the ground. When she can't use it anymore, move on. But for now, a driver issue is minimal.